Reviews & Retention

No Google review left unanswered.

New clients read your reviews, and your silences, before they ring. We draft each reply in your voice, ask happy clients for one, and keep your listing alive.

First it asks. Then it earns your trust.

Nothing goes out behind your back

Surface every forgotten review

We pull every unanswered Google review into one list, so the whole backlog is visible on your very first day.

Unanswered reviews

Martin Immobilier · 9 of the last 15 with no reply

Nadia Haddad, 5 stars. “Clear and calm.”
Never answered. Reply ready for you.

Replies that sound human

Short, specific, never corporate. You read it, change a word if you like, and it is posted on your Google Business Profile.

Reply drafted in your tone

Sophie Laurent, five stars, Tuesday

Thank you, Sophie. Paul was delighted to help you sell in Prado, and glad you took time to write.

Kept current without logging in each day

New replies are drafted as reviews land, and nothing public goes out before your OK.

Shall I handle these?

You signed off 10 review replies in a row, unchanged

All it takes to be well rated

A request after every job, answers in your tone, and no public post before you agree.

Review replies

Every Google review answered in your voice

Ready drafts

Short, specific, ready for your approval

Backlog cleared

The old reviews you never had time to answer

Review requests

A text after each signed or finished job

Reactivation

Check-ins that bring past clients back to you

Your sign-off

Nothing goes out in your name without your OK

“Consumers are about twice as likely to use a business that responds to all its reviews as one that responds to none.”

BrightLocal, Responding to Online Reviews

Read the study

Questions, answered

Your free audit comes first

Only with your OK. Each reply waits for your approval. Once you trust the drafts, routine replies can go out alone.

We acknowledge the issue, offer to talk it through in private, and never argue in public. Every reply to a bad review waits for your OK.

Owner replies are part of what Google weighs locally. Each one also tells the next client that someone reads and cares.

We pick past clients worth a call, such as sellers from three years ago, and draft a short check-in. You approve the list and the text.

A fixed build fee, then an optional monthly fee to run and improve it. You get a written proposal after the free audit, before any work starts.

Free tools

Free review check

See which Google reviews still wait for a reply, as part of the free audit.

Also from GoToRev

Website & SEO

Good reviews are a free local signal that Google trusts.

AI Receptionist

A review brings the call; someone must still pick it up.