Reviews & Retention
New clients read your reviews, and your silences, before they ring. We draft each reply in your voice, ask happy clients for one, and keep your listing alive.
Nothing goes out behind your back
We pull every unanswered Google review into one list, so the whole backlog is visible on your very first day.
Martin Immobilier · 9 of the last 15 with no reply
Short, specific, never corporate. You read it, change a word if you like, and it is posted on your Google Business Profile.
Sophie Laurent, five stars, Tuesday
New replies are drafted as reviews land, and nothing public goes out before your OK.
You signed off 10 review replies in a row, unchanged
A request after every job, answers in your tone, and no public post before you agree.
Review replies
Every Google review answered in your voice
Ready drafts
Short, specific, ready for your approval
Backlog cleared
The old reviews you never had time to answer
Review requests
A text after each signed or finished job
Reactivation
Check-ins that bring past clients back to you
Your sign-off
Nothing goes out in your name without your OK
“Consumers are about twice as likely to use a business that responds to all its reviews as one that responds to none.”
BrightLocal, Responding to Online Reviews
Read the study
Only with your OK. Each reply waits for your approval. Once you trust the drafts, routine replies can go out alone.
We acknowledge the issue, offer to talk it through in private, and never argue in public. Every reply to a bad review waits for your OK.
Owner replies are part of what Google weighs locally. Each one also tells the next client that someone reads and cares.
We pick past clients worth a call, such as sellers from three years ago, and draft a short check-in. You approve the list and the text.
A fixed build fee, then an optional monthly fee to run and improve it. You get a written proposal after the free audit, before any work starts.
Free tools
See which Google reviews still wait for a reply, as part of the free audit.
Also from GoToRev
Good reviews are a free local signal that Google trusts.
A review brings the call; someone must still pick it up.