- Calls back quote requests
- Qualifies the event
- Books venue visits
- Answers guests
The agents that help a venue or planner
Hire the one you are missing first. You can add others later.
Sales Agent
Calls back every quote request within the minute, checks the date and books the venue visit.
See the roleFront Desk Agent
Answers calls about rooms, capacity and open dates, then books the visit.
See the roleConcierge Agent
Keeps guests informed before and during the event: directions, times, parking, shuttles.
See the roleCustomer Care Agent
Calls the couple or the company after the event, gathers the review and alerts you if anything disappointed.
See the roleYour line answers, even on an event night
While you run tonight’s event, the agent takes the next call, checks the date asked for and books the visit. The summary is waiting when the evening ends.
Contact created
New contact (06) •• •• 48 93 — wedding, 120 guests
See contact details
Quote request
Sales Agent · Tuesday at 9:17 PM
- Wedding on 13 June, around 120 guests, dinner and dancing.
- Date free, estate visit booked for Saturday at 3 PM.
See summary
Every request arrives with its date, guest count and rough budget
Ring the client back from the record, no number hunting
Seeing is believing.Call it right now.
The demo line has the Front Desk Agent play seven fictional firms. Venues are not one of them: calling gives you a feel for the voice, not for your trade. The exchange shown here is a sample: the Sales Agent calling back a wedding quote request for an estate.
Made for teams busy running today’s event
Quote requests come in during evenings and weekends, often mid-reception. Your agents call back, qualify the project and book the visit.
A quote request no longer waits until Monday
The form filled in on Friday night gets a call within the minute. Date, guests and budget are noted before the couple tours another venue.
Qualifies with your questions
Type of event, date, guests, rough budget.
Fills your visit diary
Wedding, 120 guests, visit on Saturday
Keeps guests informed
Access, times and shuttles, on the day.
21×
better odds, called within 5 minutes
An enquiry called back within five minutes was 21 times likelier to be qualified than one called back after thirty minutes.
Lead Response Management Study
MIT and InsideSales.com, 2007
From quote request to the big day
Call-back, visit, guest questions, then the review: every exchange is logged. The quote and the negotiation stay with you.
The agent calls the enquiry back
As soon as a form comes in, the Sales Agent rings the person, checks the date is free and asks your qualifying questions.
- Calls back within the minute
- Checks the date requested
- Notes the guest count
- Asks for a rough budget
Thursday at 6:03 PM
Karine Vidal, 06 •• •• 81 47
The agent sets up the visit
Once the call ends, the visit is blocked in your diary, the confirmation goes out and the event record is ready for your quote.
- Blocks the visit slot
- Sends directions and the time
- Prepares the record for the quote
- Reminds you the day before
Ardent away day, main room and lunch
The agent looks after the guests
On the day, the Concierge Agent answers guests. After the event, the Customer Care Agent checks in and asks for a review.
- Gives directions and times
- Reminds guests of shuttle times
- Hands problems to the manager on site
- Asks for a review after the party
A guest asks if they can park a camper van on site
The couple called a week after the party
Thursday at 6:03 PM
Karine Vidal, 06 •• •• 81 47
Other sectors we serve
Valuations booked, even mid-viewing.
The seller rings while you are showing another property across town. Your agent answers, understands the plan and books the valuation before they call the agency down the road.
The leak first, the quote right after.
On a stormy evening your phone never stops. Your agent answers every call, sends the emergencies to your crew and lines up the week’s surveys, before your clients try another roofer.
Test drives booked, even mid-handover.
You are handing over the keys to a new car when an enquiry lands from a listing. Your agent rings the buyer, notes the part-exchange and books the drive while the dealer next door lets it ring.
Not on this list?
Tell us how your clients call you. We write your agent’s job description and send a written proposal (set-up, then a monthly subscription) before any work starts.
Plugged into your tools
Everything else connects through n8n, or Make and Zapier if you already use them.Hire your venue’s first agent
We start from your quote forms, your date calendar and the questions you always ask. Your sales team keeps selling its way.
Connect your quote forms
Every request sent from your website triggers the call-back. Other sources, such as venue directories, on request.
Your date calendar
Google Calendar or Cal.com as standard for visits; your event management software on request.
Your qualifying questions
Event type, guest count, budget, catering: you choose what the agent asks, and in what order.
Your questions. Usually: type of event, date, guest count, rough budget, catering or accommodation needs. The answers land on the record, ready for the quote.
No. It qualifies and books the visit. Quotes, rates and discounts stay yours; it commits to no price you have not written down.
Yes, if your rules allow it: how long the hold lasts, which dates. Otherwise it notes the request and passes it to you to decide.
No. The Sales Agent only calls back people who left a request: a form, a missed call or a message.
A set-up fee to begin, then a monthly fee for each agent. You get a written proposal after the scoping call, before we start.