- Books treatments
- Fills classes
- Handles gift vouchers
- Brings regulars back
The agents that work for a spa, salon or gym
Pick the one that takes the most off your plate today, and add the others later.
Front Desk Agent
Picks up during treatments and classes, books the room or the place and answers on prices and gift vouchers.
See the roleConcierge Agent
Answers members on opening hours, the class timetable and the rules of their membership.
See the roleReactivation Agent
Rings clients who have not been back for a few months and offers them a slot.
See the roleCustomer Care Agent
Checks in the day after a treatment, gathers the review and flags a disappointed client to you.
See the roleYour line answers during every treatment
The Front Desk Agent picks up for the team, finds the free room or class place, and leaves you the details. Nobody leaves a client to run to the desk.
Contact created
New contact (06) •• •• 83 27 — facial, gift voucher
See contact details
Treatment request
Front Desk Agent · Today at 6:23 PM
- The caller wants a one-hour facial and a gift voucher.
- Facial booked for Saturday at 2 PM, voucher link to approve.
See summary
Every call shows the treatment, length and therapist
A freed class place goes to the next person
Seeing is believing.Call it right now.
On the phone, our demo plays the Front Desk Agent of seven mock firms, such as a tax adviser or an estate agency. No spa or gym is among them, so the exchange shown is a written example for a beauty salon.
Made for teams who work with their hands
In the treatment room or on the gym floor, nobody can answer without leaving a client. Your agents book, help members, call back lapsed regulars and check in after each treatment.
No more voicemail during a massage
A client who hits voicemail often books next door. The agent picks up, finds the free room and confirms by text.
Books treatments and classes
By treatment length, room and the therapist asked for.
Answers on gift vouchers
Massage, five-session pass, any amount
Checks in afterwards
After the treatment, it checks in and offers every client the review link.
How your agents work for the spa or the gym
From the booking to the client’s next visit, every call is logged. You keep your time for treatments and classes.
The agent books the session
The phone rings mid-treatment. The Front Desk Agent takes the call, asks which treatment and how long, then picks the free room and therapist.
- Answers in your salon’s name
- Knows your treatment menu
- Puts it in the right room
- Signs people up to group classes
Today at 6:23 PM
Camille Roux, 06 •• •• 83 27
The agent looks after members
Members call about opening hours, lockers, a pause. The Concierge Agent answers by your rules and leaves you anything outside them.
- Gives hours and the class timetable
- Answers member questions
- Explains your membership options
- Hands over cancellations
Yanis Benali, 7:05 PM
The agent brings clients back
A client has not been in for three months: the Reactivation Agent calls with a real reason to return. After each treatment, the Customer Care Agent checks in.
- Calls clients who stopped coming
- Rings the day after the treatment
- Prepares the review request
- Flags a disappointed client
Julie Perrin, last visit in March
Julie asks if her five-session pass is still valid
Camille, to send in one tap
Today at 6:23 PM
Camille Roux, 06 •• •• 83 27
Other sectors we serve
Valuations booked, even mid-viewing.
The seller rings while you are showing another property across town. Your agent answers, understands the plan and books the valuation before they call the agency down the road.
The leak first, the quote right after.
On a stormy evening your phone never stops. Your agent answers every call, sends the emergencies to your crew and lines up the week’s surveys, before your clients try another roofer.
Test drives booked, even mid-handover.
You are handing over the keys to a new car when an enquiry lands from a listing. Your agent rings the buyer, notes the part-exchange and books the drive while the dealer next door lets it ring.
Not on this list?
Tell us how your clients call you. We write your agent’s job description and send a written proposal (set-up, then a monthly subscription) before any work starts.
Plugged into your tools
Everything else connects through n8n, or Make and Zapier if you already use them.Hire your salon’s first agent
We start from your line, your room schedule and your packages. The team keeps its way of working.
Your number stays put
The desk line forwards to the agent during treatments, in the evening or all day, as you choose.
A number per site
Salon, spa and gym can each have a line: every call reaches the right schedule.
Your schedules, no double entry
Google Calendar or Cal.com as standard; your booking or membership software, on request.
It takes the order, the amount and the recipient’s name. Payment goes through a secure link you approve, via Stripe on request. It never takes card numbers by voice.
Yes. It knows how long each treatment lasts, in which room and with whom. It only offers slots that are truly free.
It applies the rules you have written, such as a holiday pause. A cancellation or a special case goes to your team, with a summary of the call.
No. It describes your treatments and classes as you present them. Contraindications, programmes and advice stay with your therapists and coaches. Every call is recorded for quality.
There is a set-up fee, then a monthly subscription per agent. The scoping call comes first; the written proposal follows, before any work.