- Takes bookings
- Handles groups
- Runs the waiting list
- Confirms the day before
The agents that work for a restaurant
One is enough to start. The others can come once the need is there.
Front Desk Agent
Picks up during service, books the table, passes on any allergy mentioned and runs the waiting list.
See the roleSales Agent
Calls back within a minute anyone who leaves a private-hire or group enquiry on your website.
See the roleRight Hand
Confirms bookings the day before, makes your supplier calls and briefs you before service.
See the roleReactivation Agent
Rings last year’s office parties and large groups in the autumn about this year’s Christmas meal.
See the roleYour line answers through the rush
The agent picks up instead of your floor staff, books the table or adds the guest to the waiting list, then updates your bookings. Your servers stay with the diners.
Contact created
New guest (06) •• •• 85 12 — table for 4, tonight
See contact details
Table booking
Front Desk Agent · Saturday at 8:34 PM
- 9 PM was full: 9:45 PM offered and accepted.
- Tree-nut allergy mentioned, passed to the kitchen.
See summary
Every booking arrives with covers and notes
One click to ring the guest if the time changes
Seeing is believing.Call it right now.
Our demo line plays the Front Desk Agent for seven fictional firms; restaurants are not among them. Call it if you want to hear how it speaks. The conversation shown here is a sample written for a restaurant.
Made for dining rooms where nobody has a free hand
Bookings come in during service; groups call in the morning while you prep. Your agents answer, fill the book and confirm tables the day before.
No more ringing ignored mid-service
The call is taken, the table booked and the floor told. The diner who would have hung up does not end up booking next door.
Fills your booking sheet
Covers, time and notes taken, even at 8:30 PM.
Passes on allergies
No promises made: the kitchen confirms
Confirms tables the day before
A late cancellation frees the table for the waiting list.
From the call to a laid table
The booking, the day-before check and the table that frees up: each step is tracked. Groups and the kitchen stay in your hands.
The agent books the table
During service, the Front Desk Agent answers in the restaurant’s name, offers the nearest free time and writes the booking into your sheet.
- Offers the nearest free time
- Takes the number of covers
- Asks about allergies
- Adds to the waiting list when full
Friday at 12:05 PM
Sandrine Paoli, 06 •• •• 63 59
The agent protects your covers
The day before, the Right Hand calls each booking to confirm it. A cancelled table goes straight to the waiting list.
- Calls tomorrow’s bookings
- Releases cancelled tables
- Texts the waiting list
- Updates the floor plan
Table 7 cancelled, offered to the waiting list
The agent learns your menu
You read the conversations, approve what goes out, and we teach it your menus, closing days and group rules.
- Read the week’s calls
- Approve texts before they go
- Hand private hire to the manager
- Briefed on your menus and hours
A group of 12 asks to bring their own cake
Group of 12 on Thursday, menu to confirm
Friday at 12:05 PM
Sandrine Paoli, 06 •• •• 63 59
Other sectors we serve
Valuations booked, even mid-viewing.
The seller rings while you are showing another property across town. Your agent answers, understands the plan and books the valuation before they call the agency down the road.
The leak first, the quote right after.
On a stormy evening your phone never stops. Your agent answers every call, sends the emergencies to your crew and lines up the week’s surveys, before your clients try another roofer.
Test drives booked, even mid-handover.
You are handing over the keys to a new car when an enquiry lands from a listing. Your agent rings the buyer, notes the part-exchange and books the drive while the dealer next door lets it ring.
Not on this list?
Tell us how your clients call you. We write your agent’s job description and send a written proposal (set-up, then a monthly subscription) before any work starts.
Plugged into your tools
Everything else connects through n8n, or Make and Zapier if you already use them.Hire the restaurant’s first agent
We start from your phone line, your booking sheet and your menu. Front of house keeps its routine.
The same number on your shopfront
Your line switches to the agent during service or all day, as you prefer, without changing the number.
Information you have signed off
Opening hours, menus, vegetarian dishes, allergens: the agent only says what you have written and approved.
Your booking sheet
Google Calendar or Cal.com as standard; your table-booking software on request.
No. It only answers with information you have approved and guarantees nothing. It notes the allergy, passes it to the kitchen and tells the guest the restaurant will confirm what is possible.
No. It only offers the free slots in your booking sheet. If everything is taken, it suggests another time or adds the guest to the waiting list.
It notes the date, the number of guests, the occasion and the stated budget, then passes it to you. The quote and the terms stay yours.
The day before, the agent calls or texts every booking to confirm. A cancellation frees the table for the waiting list instead of leaving it empty.
There is a set-up fee, then a monthly fee per agent. After our scoping call, you receive a written proposal before any work is done.