- Answers evenings and weekends
- Books call-outs
- Logs the exact address
- Rebooks annual services
The agents that help a plumber, electrician or heating engineer
One is enough to start. Add another when the season calls for it.
Front Desk Agent
Answers evenings and weekends, spots the urgency and books the call-out slot.
See the roleReactivation Agent
Rings your customers a year after their last boiler or heat pump service.
See the roleSales Agent
Calls straight back anyone who asks on your website for a boiler or heat pump quote.
See the roleCustomer Care Agent
Calls the day after the job to check everything works and ask for a review.
See the roleYour line answers when the van is parked up
The Front Desk Agent asks what has stopped working, since when and where. It logs the address, offers a call-out slot and sends you the job sheet before you are back on the road.
Contact created
New contact (06) •• •• 51 46 — boiler breakdown
See contact details
Call-out
Front Desk Agent · Sunday at 9:06 PM
- Gas boiler stopped, no heating and no hot water.
- Call-out booked Monday at 7:30 AM, address and gate code logged.
See summary
Real breakdowns go ahead of simple questions
Each job sheet holds the address, the access and the appliance
Seeing is believing.Call it right now.
The demo line runs the Front Desk Agent for seven made-up firms, and home repairs are not one of them. Here is an example of a call as your agent would handle it.
Made for engineers who are always at a customer’s
You are under a sink or in front of a fuse box and your mobile buzzes. Your agents answer, sort out what is urgent and fill your round.
A cold customer does not leave a message
They ring the next engineer. Your agent picks up on the first ring, even on a Sunday night, and keeps the job with you.
Spots the urgency
No heating in winter, no power at all, a leak that will not stop: these come first.
Logs address and access
Gate code, floor, room for the van
Brings services back
A call to customers whose appliance has not been seen for a year.
How your agents work for a repair business
From the evening call to next year’s service, every customer has a record. You only do the part that needs your toolbox.
The agent gauges the urgency
It asks your questions in order: what has stopped working, since when, is there any danger. A real breakdown jumps the queue.
- Picks up evenings and weekends
- Tells a total failure from a nuisance
- Puts calls through to the engineer on call
- Notes the make and age of the appliance
Friday at 7:22 PM
Setting off within half an hour
The agent books the call-out
When the fault can wait until tomorrow, it offers a slot that fits your round and gives the customer an arrival time.
- Offers slots on your round
- Checks the address and access
- Confirms by text
- Creates or updates the customer record
7:30 Allauch · 9:15 Plan-de-Cuques · 11:00 Marseille 13th
The agent calls about the service
A year after the last visit, the Reactivation Agent rings the customer and books the boiler service again, before the cold sets in.
- Rings customers whose service is due
- Groups visits by area
- Lets you approve the messages
- Briefed on your rates and areas
Odile asks if you can also descale her hot water cylinder
Odile Ferraro, Tuesday at 2 PM
Fifth service with you
Friday at 7:22 PM
Setting off within half an hour
Other sectors we serve
Valuations booked, even mid-viewing.
The seller rings while you are showing another property across town. Your agent answers, understands the plan and books the valuation before they call the agency down the road.
The leak first, the quote right after.
On a stormy evening your phone never stops. Your agent answers every call, sends the emergencies to your crew and lines up the week’s surveys, before your clients try another roofer.
Test drives booked, even mid-handover.
You are handing over the keys to a new car when an enquiry lands from a listing. Your agent rings the buyer, notes the part-exchange and books the drive while the dealer next door lets it ring.
Not on this list?
Tell us how your clients call you. We write your agent’s job description and send a written proposal (set-up, then a monthly subscription) before any work starts.
Plugged into your tools
Everything else connects through n8n, or Make and Zapier if you already use them.Your first agent, ready before winter
We start from the number on your business card, your schedule and your list of customers on a service plan.
Your number, day and night
The line is forwarded to the agent at the hours you choose: evenings, weekends or round the clock.
The engineer on call
You say who is on call each night; urgent jobs go straight to them.
Your schedule and customers
Call-outs in Google Calendar or Cal.com, confirmations by text; your job management software, on request.
It follows your criteria: no heating in midwinter, no power at all, water that will not stop. Everything else gets a slot later in the week.
It makes no diagnosis. It reads out, word for word, the safety instruction you wrote, such as calling the gas emergency number, then alerts you at once.
It quotes the call-out charge and the rates you have approved. The price of the repair itself is given on site, by you.
Yes. Working from your list, the agent recognises them, offers your reserved slots first and rings each one when their service is due.
A set-up first, then a subscription per month and per agent. We send you a written proposal after the scoping call, before we start anything.